Frequently Asked Questions

Location + Store Hours

Bowood Farms

4605 Olive Street
St. Louis, Missouri 63108
314 · 454 · 6868

Mon thru Sun 9:00 – 5:00
Online Ordering
Curbside Pickup
Local Delivery

Holliday

4600 Olive Street
St. Louis, Missouri 63108
314 · 454 · 5858

Wed thru Sat 10:00 – 4:00
Online Ordering
Curbside Pickup
Shipping

Bowood Farms and Holliday are closed on the following days:

Easter, Independence Day, Thanksgiving, Christmas Day and New Year’s Day.

Bowood Farms and Holliday will Close Early on Christmas Eve, New Year’s Eve, Memorial Day and Labor Day.

Return & Hold Policies

What is the Bowood return policy?

Products may be returned within 14 days of purchase in original packaging and condition, with receipt. Plants may be returns within 24 hours of purchase in original container and condition, with receipt. Sale and discounted purchases are not returnable.

Do you offer a warranty on trees and/or shrubs?

Bowood Farms warranties the health and survival of trees and shrubs that are planted in the ground for 3 months from the date of purchase at full purchase price. Our warranty is limited to replacement of the plant or a store credit in the amount of the purchase price of the plant, if a replacement is not available, not a refund. Additional costs such as labor and delivery are not covered under the warranty. We recommend that customers follow the planting and care instructions on our website to ensure plant success.

Does Bowood offer delivery?

Yes, we offer Basic Bowood Delivery every Tuesday and Friday. Orders must be placed by noon one day prior. We will leave your delivery on your driveway or front porch, unless otherwise specified. You can leave instructions for our driver in the notes at checkout on www.shopbowood.com. Upon completion of delivery, you will be notified via email that your delivery has been made. In severe weather circumstances (either hot or cold) we may postpone delivery. We are not liable for orders that are damaged after delivery or lost due to theft. All delivery prices are calculated based on your zipcode.

Do you offer installation services?

We install material that is in a two gallon or larger container. All materials must be purchased from Bowood. Proper soil amendments and mulch are included with all installations. Our installation services are available weekly and are for homeowners in St. Louis City and St. Louis County. Call today for our installation rates.

What is the return policy for Holliday?

All items may be returned within 14 days of purchase in original packaging and condition, with receipt. Items without receipt can be returned for store credit only, at current selling price. Sale and discounted purchases are not returnable.

What's the policy on holding merchandise?

We are happy to hold unpaid merchandise for 24 hours. Paid merchandise will be held 2 weeks.

The Studio at Bowood

How can I be one of the first to know about a new schedule?

Don’t miss another class or workshop at The Studio! Sign up for our newsletter and you will be the first person to know when we release a new month of classes, workshops or any other exciting events at Bowood. 

What supplies should I bring?

For most of our classes, the supplies are provided. If not, it will be noted in the description of the event.

When should I arrive for class?

We open the studio 10 minutes prior to the scheduled class time. If you arrive early, feel free to browse Bowood or grab a refreshment at Café Osage.

Is there an age requirement for workshops?

Most of our workshops are designed for adults, but teens might enjoy them too! Reach out for more information at events@bowoodfarms.com.

What if I signed up for a class but can't make it or need to cancel?

Notice of withdrawal from a workshop or class must be made at least 14 days prior to the start date. No refunds or transfers will be given for withdrawals made after that time. No refunds or transfers will be given for workshops or classes missed due to illness, personal conflict, or other reasons. Bowood reserves the right to cancel, combine, or reschedule a workshop or class to adjust for enrollment. If Bowood cancels a workshop or class, you may transfer to another workshop or class or receive a full refund. Please email events@bowoodfarms.com if you wish to withdraw from a workshop or class.

Who should I contact if I have a suggestion or general question you haven't covered?

If you have ideas for future classes or potential teachers, questions about an upcoming class or workshop or any other general questions please feel free to contact our event coordinator, Anne at events@bowoodfarms.com.

Can I book a private class for a group of friends or garden club?

Yes! We are happy to host a private class for your group and offer an array of class topics and workshop options. The Studio is available during regular Bowood operating hours and availability is based on the current schedule and open time slots.

If you are interested in a private class please contact our event coordinator by filling out this form.

Is the studio available for rental?

Yes! The studio is available for rent for a private event. It makes a great space for your next meeting or team-building exercise. The Studio is available during regular Bowood operating hours. A minimum of two hours must be met for the rental.

If you are interested in renting the studio please contact our event coordinator by filling out this form.

Still have questions?
Contact us.

Feel free to call us during business hours at 314-454-6868.

What is your photo policy?

Do you host weddings, receptions or rehearsal dinners?

No, we unable to accommodate those types of events.